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Frequently Asked Questions

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Getting started

Who is Agile Inspections for?

Built for licensed home inspectors — solo operators, multi-inspector firms, and everyone in between. If you’re delivering inspection reports to clients, Agile Inspections was made for you. We support residential, commercial, and specialty inspectors.

How does it work?

Log in on any device, add findings and photos while you’re on-site, then generate a branded Word report when you’re done. That’s the whole flow. No complicated setup, no training required.

Do I need to install anything?

No installation required. Agile Inspections runs in any modern browser on any device — phone, tablet, or desktop. Log in and start your first inspection immediately.

Pricing & billing

Is it really free to start?

Yes. Your first 30 days are completely free — no credit card required. After that, you pay per completed report. Nothing when you’re not delivering reports.

See full pricing details →

What counts as a “completed report” for billing?

You’re billed the first time you generate a Word report for a given inspection. If you need to make edits and regenerate after that, those additional exports don’t cost anything. You can also add findings, photos, and notes to an inspection as many times as you want — none of that is billable.

How does per-report pricing work?

Your per-report rate is based on how many reports you’ve completed in the last 30 days. The more you deliver, the lower your rate. It adjusts automatically as your volume changes — no manual plan selection required.

See the rate tiers →

Features

What format are reports exported in?

Reports export as Microsoft Word (.docx) files. Word format lets you make final edits before delivering to your client — useful if you want to add context, adjust language, or attach a cover letter. Most inspectors share the PDF they export from Word.

Can I use my own report template?

Yes. Every account includes a fully customizable Word-based report template. Edit it yourself for free, or hire us to build one from scratch for $50/hour. Once set up, Agile populates it automatically with your inspection data.

Do you integrate with ISN?

Yes. Connect your Inspection Support Network account and pull orders directly into Agile Inspections — address, client name, and all. No copy-paste, no double entry. Go to Settings → Integrations to connect.

Can more than one person work on an inspection?

Yes. Agile Inspections supports basic collaboration — you can share access to inspections with another user on your account. It’s not a full multi-user team mode, but it covers the common case of a second set of eyes before a report goes out.

How does the findings library work?

Standard findings are saved text blocks for issues you write up repeatedly — like “Evidence of moisture at base of water heater” or “GFCI protection required at bathroom outlet.” Build your library once and add findings to any inspection in seconds. Import from a spreadsheet or build as you go.

Security & data

Is my inspection data secure?

Yes. All data is encrypted in transit and at rest. Your inspection data and photos are stored securely in the United States, and we perform daily backups.

Still have questions?

Contact Support